Costing Less or Just Costing

How much does it cost you to stay in touch with your colleagues? Sure, you spent $300 on the Blackberry and $50 a month for service, but how much time do you spend each day keeping up with minutiae and how much is that costing your company? If you haven't thought about it, you probably should, but be warned the numbers could be frightening -- especially when you add it up for a full year.

Here at Metzger, we recently developed a system where people can post short, non-time sensitive notes that might otherwise clog up an e-mail box or make someone do the "Buzzing Blackberry Dance" during an important meeting. I guess you could say that push e-mail forced us to create some internal "pull-messaging" capability.

How is your company handling the problem of e-mail overflow?